Yellow.ai NOC
Voice Bot Observability

34 critical, 13 warning, 3 healthy

Total Active Calls

3582

Total Failures

429

System Health

critical

34 critical / 13 warning

Showing 50 of 50 bots.

Critical bots stay pinned at the top of filtered results.

CVS / Nurse_Line

x1000003699

PSTN
Critical

Active Calls

77

Failed Calls

2

No Answer: 1
Bot Failed: 1
Network Error: 0

Click for detailed bot metrics.

RBS / Voice_Claims

x1000001096

SIP
Critical

Active Calls

51

Failed Calls

2

No Answer: 2
Bot Failed: 0
Network Error: 0

Click for detailed bot metrics.

ADUSA / ADUSA_Voice

x1000003425

SIP
Critical

Active Calls

84

Failed Calls

10

No Answer: 10
Bot Failed: 0
Network Error: 0

Click for detailed bot metrics.

AETNA / Order_Status

x1000000548

SIP
Critical

Active Calls

35

Failed Calls

9

No Answer: 4
Bot Failed: 1
Network Error: 4

Click for detailed bot metrics.

SPECTRUM / Collections_Voice

x1000003014

WebRTC
Critical

Active Calls

112

Failed Calls

3

No Answer: 1
Bot Failed: 1
Network Error: 1

Click for detailed bot metrics.

TELUS / Billing_Assist

x1000003562

SIP
Critical

Active Calls

63

Failed Calls

15

No Answer: 12
Bot Failed: 3
Network Error: 0

Click for detailed bot metrics.

WALMART / Retention_Desk

x1000001781

PSTN
Critical

Active Calls

121

Failed Calls

1

No Answer: 0
Bot Failed: 0
Network Error: 1

Click for detailed bot metrics.

VERIZON / Rewards_Assistant

x1000002055

WebRTC
Critical

Active Calls

109

Failed Calls

15

No Answer: 6
Bot Failed: 7
Network Error: 2

Click for detailed bot metrics.

ADUSA / ADUSA_Voice

x1000002329

SIP
Critical

Active Calls

62

Failed Calls

14

No Answer: 3
Bot Failed: 1
Network Error: 10

Click for detailed bot metrics.

CVS / Nurse_Line

x1000002603

PSTN
Critical

Active Calls

68

Failed Calls

9

No Answer: 8
Bot Failed: 0
Network Error: 1

Click for detailed bot metrics.

AETNA / Order_Status

x1000004932

PSTN
Critical

Active Calls

124

Failed Calls

12

No Answer: 4
Bot Failed: 7
Network Error: 1

Click for detailed bot metrics.

SPECTRUM / Collections_Voice

x1000001918

WebRTC
Critical

Active Calls

97

Failed Calls

3

No Answer: 0
Bot Failed: 1
Network Error: 2

Click for detailed bot metrics.

RBS / Voice_Claims

x1000003288

SIP
Critical

Active Calls

48

Failed Calls

8

No Answer: 0
Bot Failed: 3
Network Error: 5

Click for detailed bot metrics.

AETNA / Order_Status

x1000002740

WebRTC
Critical

Active Calls

102

Failed Calls

7

No Answer: 0
Bot Failed: 3
Network Error: 4

Click for detailed bot metrics.

VERIZON / Rewards_Assistant

x1000006439

PSTN
Critical

Active Calls

61

Failed Calls

2

No Answer: 2
Bot Failed: 0
Network Error: 0

Click for detailed bot metrics.

RBS / Voice_Claims

x1000005480

SIP
Critical

Active Calls

76

Failed Calls

8

No Answer: 7
Bot Failed: 1
Network Error: 0

Click for detailed bot metrics.

RBS / Voice_Claims

x1000002192

SIP
Critical

Active Calls

24

Failed Calls

15

No Answer: 10
Bot Failed: 2
Network Error: 3

Click for detailed bot metrics.

RBS / Voice_Claims

x1000004384

SIP
Critical

Active Calls

91

Failed Calls

11

No Answer: 6
Bot Failed: 0
Network Error: 5

Click for detailed bot metrics.

VERIZON / Rewards_Assistant

x1000003151

WebRTC
Critical

Active Calls

106

Failed Calls

2

No Answer: 1
Bot Failed: 0
Network Error: 1

Click for detailed bot metrics.

TELUS / Billing_Assist

x1000000274

SIP
Critical

Active Calls

76

Failed Calls

12

No Answer: 8
Bot Failed: 4
Network Error: 0

Click for detailed bot metrics.

SPECTRUM / Collections_Voice

x1000004110

SIP
Critical

Active Calls

65

Failed Calls

18

No Answer: 6
Bot Failed: 12
Network Error: 0

Click for detailed bot metrics.

CVS / Nurse_Line

x1000000411

SIP
Critical

Active Calls

100

Failed Calls

8

No Answer: 7
Bot Failed: 0
Network Error: 1

Click for detailed bot metrics.

WALMART / Retention_Desk

x1000002877

PSTN
Critical

Active Calls

18

Failed Calls

2

No Answer: 0
Bot Failed: 2
Network Error: 0

Click for detailed bot metrics.

WALMART / Retention_Desk

x1000003973

WebRTC
Critical

Active Calls

40

Failed Calls

18

No Answer: 18
Bot Failed: 0
Network Error: 0

Click for detailed bot metrics.

TELUS / Billing_Assist

x1000002466

WebRTC
Critical

Active Calls

83

Failed Calls

15

No Answer: 6
Bot Failed: 4
Network Error: 5

Click for detailed bot metrics.

TELUS / Billing_Assist

x1000004658

PSTN
Critical

Active Calls

20

Failed Calls

5

No Answer: 1
Bot Failed: 4
Network Error: 0

Click for detailed bot metrics.

CVS / Nurse_Line

x1000005891

SIP
Critical

Active Calls

101

Failed Calls

6

No Answer: 2
Bot Failed: 2
Network Error: 2

Click for detailed bot metrics.

SPECTRUM / Collections_Voice

x1000006302

WebRTC
Critical

Active Calls

25

Failed Calls

1

No Answer: 0
Bot Failed: 1
Network Error: 0

Click for detailed bot metrics.

WALMART / Retention_Desk

x1000006165

PSTN
Critical

Active Calls

22

Failed Calls

2

No Answer: 0
Bot Failed: 1
Network Error: 1

Click for detailed bot metrics.

CVS / Nurse_Line

x1000004795

SIP
Critical

Active Calls

113

Failed Calls

8

No Answer: 2
Bot Failed: 6
Network Error: 0

Click for detailed bot metrics.

VERIZON / Rewards_Assistant

x1000000959

WebRTC
Critical

Active Calls

28

Failed Calls

15

No Answer: 13
Bot Failed: 1
Network Error: 1

Click for detailed bot metrics.

ADUSA / ADUSA_Voice

x1000001233

PSTN
Critical

Active Calls

48

Failed Calls

1

No Answer: 1
Bot Failed: 0
Network Error: 0

Click for detailed bot metrics.

WALMART / Retention_Desk

x1000005069

WebRTC
Critical

Active Calls

20

Failed Calls

3

No Answer: 3
Bot Failed: 0
Network Error: 0

Click for detailed bot metrics.

ADUSA / ADUSA_Voice

x1000004521

PSTN
Critical

Active Calls

117

Failed Calls

10

No Answer: 6
Bot Failed: 3
Network Error: 1

Click for detailed bot metrics.

AETNA / Order_Status

x1000006028

WebRTC
Warning

Active Calls

51

Failed Calls

0

No Answer: 0
Bot Failed: 0
Network Error: 0

Click for detailed bot metrics.

TELUS / Billing_Assist

x1000001370

WebRTC
Warning

Active Calls

99

Failed Calls

0

No Answer: 0
Bot Failed: 0
Network Error: 0

Click for detailed bot metrics.

SPECTRUM / Collections_Voice

x1000000822

PSTN
Warning

Active Calls

30

Failed Calls

15

No Answer: 8
Bot Failed: 0
Network Error: 7

Click for detailed bot metrics.

AETNA / Order_Status

x1000001644

PSTN
Warning

Active Calls

105

Failed Calls

13

No Answer: 0
Bot Failed: 5
Network Error: 8

Click for detailed bot metrics.

RBS / Voice_Claims

x1000000000

WebRTC
Warning

Active Calls

31

Failed Calls

18

No Answer: 11
Bot Failed: 6
Network Error: 1

Click for detailed bot metrics.

VERIZON / Rewards_Assistant

x1000005343

WebRTC
Warning

Active Calls

62

Failed Calls

10

No Answer: 2
Bot Failed: 6
Network Error: 2

Click for detailed bot metrics.

AETNA / Order_Status

x1000003836

WebRTC
Warning

Active Calls

83

Failed Calls

3

No Answer: 3
Bot Failed: 0
Network Error: 0

Click for detailed bot metrics.

CVS / Nurse_Line

x1000001507

PSTN
Warning

Active Calls

56

Failed Calls

16

No Answer: 9
Bot Failed: 2
Network Error: 5

Click for detailed bot metrics.

RBS / Voice_Claims

x1000006576

WebRTC
Warning

Active Calls

108

Failed Calls

12

No Answer: 8
Bot Failed: 0
Network Error: 4

Click for detailed bot metrics.

TELUS / Billing_Assist

x1000005754

PSTN
Warning

Active Calls

38

Failed Calls

8

No Answer: 6
Bot Failed: 2
Network Error: 0

Click for detailed bot metrics.

WALMART / Retention_Desk

x1000000685

PSTN
Warning

Active Calls

78

Failed Calls

8

No Answer: 4
Bot Failed: 2
Network Error: 2

Click for detailed bot metrics.

ADUSA / ADUSA_Voice

x1000000137

SIP
Warning

Active Calls

107

Failed Calls

15

No Answer: 10
Bot Failed: 2
Network Error: 3

Click for detailed bot metrics.

VERIZON / Rewards_Assistant

x1000004247

WebRTC
Warning

Active Calls

116

Failed Calls

6

No Answer: 6
Bot Failed: 0
Network Error: 0

Click for detailed bot metrics.

ADUSA / ADUSA_Voice

x1000005617

WebRTC
Healthy

Active Calls

31

Failed Calls

17

No Answer: 3
Bot Failed: 12
Network Error: 2

Click for detailed bot metrics.

SPECTRUM / Collections_Voice

x1000005206

SIP
Healthy

Active Calls

85

Failed Calls

16

No Answer: 8
Bot Failed: 8
Network Error: 0

Click for detailed bot metrics.

ADUSA / ADUSA_Voice

x1000006713

SIP
Healthy

Active Calls

115

Failed Calls

0

No Answer: 0
Bot Failed: 0
Network Error: 0

Click for detailed bot metrics.